Three simple paths, one safe outcome. Choose what feels right for your home.
Why Families Trust Us
The first night home shouldn’t feel like guesswork. We give you clear steps, human support, and a safety net—so you can focus on care, not worry.
72-Hour Fast Start™
Your first transfer, ready in 3 nights or less. Clear steps, prep checklists, and support—so nothing catches you off guard.
PT Onboarding Call
A licensed PT walks you through the basics (education-only). Reassurance that you’re set up right, before the first lift.
RN Care Concierge™
When “what ifs” pop up, a registered nurse is just a call away. Plain-English answers, no jargon, no overwhelm.
Fit-Right™ Guarantee
One free swap on transfer-critical items. The right fit, the first time—or we’ll make it right, fast.
Education-only support. We don’t provide medical care or make clinical decisions. Clinical advice always comes from your healthcare provider.
How It Works
Three simple steps, one safe outcome. We make your first nights at home feel guided, steady, and supported—not overwhelming.
Pick Your Path
Choose a Lift Kit, Bathroom Kit, or Complete Kit—tailored to your home and loved one’s needs.
Get Guided Setup
From Fit-Check to PT Onboarding, we make sure you feel prepared before the first transfer.
Safe Transfers, Backed
You move forward with confidence—knowing RN support and Fit-Right™ Exchange have your back.
Feeling unsure about what’s safe? We’ll guide you step by step.
In just 60 seconds, we’ll guide you to the safest setup for your home. No personal info, just answers.
Education-only guidance. No medical care or clinical decisions.
Questions Families Ask Most
Simple answers to the 8 biggest worries — no fluff, no overwhelm.
🛋 Will it fit in our home?
Most rooms work. Our Fit-Right™ Exchange covers you if sizing surprises you.
🛠 How hard is setup?
Most families set up in 10 minutes. Want help? White-Glove Delivery is available in eligible ZIPs.
🚚 How fast will it arrive?
Most kits ship quickly. Track your order or select Fast-Ship at checkout.
🔄 What if it doesn’t work for us?
One free swap within 30 days on key items via our Fit-Right™ Guarantee.
🛡 Is there a warranty?
Yes — every item includes the full manufacturer warranty. See details.
💳 Can we pay over time?
Yes — Shop Pay offers monthly payments. HSA/FSA may work too. Learn more.
📦 What if something arrives damaged?
Let us know within 3 days — we’ll make it right. View return policy.
📞 Can I talk to a real person?
Always. Call us at (833)-324-4159 or send a message. We’re here 7 days a week, 8am–8pm PT.
Still have questions?
Explore the full FAQ library →