Return & Refund Policy

We keep this simple and fair. Our ability to accept returns depends on the manufacturer’s policy for online retailers, which we adhere to strictly. Outside of the manufacturer’s return policy, all sales are final.

Damaged or Defective Returns

If you receive damaged or defective products, please capture clear photos of the issue and email them to support@recoverathomenow.com. We’ll coordinate directly with the manufacturer to determine the next steps based on their return or replacement process.

Buyer Remorse Returns

If you’ve changed your mind, returns are accepted within the constraints of the manufacturer’s policy for online retailers. All items must be returned in their original packaging and condition. You’ll be responsible for return shipping costs unless otherwise specified by the manufacturer. Please note that custom or made-to-order items may not be eligible for return.

Refunds

Upon successful return and inspection of the item, refunds will be processed to your original payment method minus any applicable restocking fees and shipping costs. Refunds are issued only after manufacturer approval and inspection. Bank processing typically takes 3–10 business days.

Cancellations

We accept cancellations for back-ordered items. If your order has not yet shipped or been invoiced, we can cancel it for you. Once an order has been shipped or invoiced, it cannot be canceled.

Brand-Specific Return Policies

Need Help?

For any questions or assistance with processing your return or confirming product eligibility, please contact our support team:

  • Email: support@recoverathomenow.com
  • Call Us: ‪(833)-324-4159
  • Live Chat: Click on the bubble on any page to start a chat with us.
  • Submit an Inquiry: Below

Mon - Sun: 8:00 AM - 8:00 PM | Pacific Time.