White Glove Delivery & Home Setup

White-Glove Delivery & Home Setup

Getting equipment into the home shouldn’t feel overwhelming.
We offer two services to make arrival and setup simpler, safer, and more predictable—especially when time and confidence matter most.

🚚 White-Glove Delivery

For eligible products in supported ZIP codes.

What’s included:

  • Room-of-choice delivery (1st floor or accessible level)
  • Basic non-clinical assembly
  • Debris and packaging removal
  • Appointment scheduling by a local team
  • Friendly 2-person crew trained in handling large items

What’s not included:

  • Moving or handling patients
  • Wall, structure, or electrical modifications
  • Mounting, drilling, or anything clinical

How it works:

We’ll schedule an appointment once your items arrive locally.
On delivery day, the crew brings your order inside, assembles where needed, and clears packaging.

Included in Best Bundles.
Also available as an add-on during checkout (ZIP-dependent).

🔧 Installation & Home Setup

For families needing help installing grab bars, ramps, toilet risers, or similar safety items.

We connect you with vetted local professionals for non-structural home modifications — so key safety items are properly installed.

Examples of what’s covered:

  • Mounting grab bars to tile or drywall
  • Anchoring bedside poles or safety frames
  • Placing ramps or risers for safe access

What’s not covered:

  • Any work requiring permits, demolition, or plumbing/electrical rewiring
  • Patient handling, prescription, or clinical decisions
  • Major remodeling or structural projects

Note: Installation is not medical care. It’s here to help your home feel safer and more ready.

Why We Offer This

Because bringing equipment home is just the first step.
We’ve seen the stress families face trying to figure out:

“Where does this go?”
“Can we assemble this ourselves?”
“Will it even fit through the door?”

We created these services so:

  • You’re not left guessing after checkout
  • There’s real human help for the heavy lifting
  • Setup doesn’t delay your loved one’s care or recovery

FAQs

How do I know if I’m eligible for White-Glove Delivery?
We’ll check your ZIP at checkout and show available options. Or just reach out and we’ll confirm for you.

Who does the installation?
We partner with vetted, insured professionals (not clinicians). You’ll get clear communication and scheduling.

Can I get both services?
Yes. If your equipment qualifies for White-Glove and you also need grab bars, ramps, etc., we’ll help coordinate both.

How do I request this service?
If you didn’t select it at checkout or aren’t sure if you’re eligible, just reach out:

Do I need to be home?
Yes. An adult must be present for both services. Let us know in advance about stairs, narrow doorways, or access notes.

Still Have Questions?

📞 Call or text us: (833)-324-4159
🕗 Hours: Mon–Sun, 8a–8p PT
📧 Or Contact Us